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Frequently asked questions

How do I book?

Pick a service, then a day and a time, and enter your details. No account or password is needed.

Do I have to pay a deposit?

Yes, a €10.00 deposit confirms your appointment. Payment is secure.

Which payment methods can I use?

Bancontact, bank card, Apple Pay, Google Pay and Link, through Stripe.

Can I move my appointment?

Yes, up to 24 h before the start, with the link in your confirmation email.

Can I cancel and get a refund?

An appointment cannot be cancelled online and the deposit is not refunded. If the salon cancels, you are refunded in full.

How long is an appointment?

Every appointment lasts 35 minutes.